Your privacy on the Internet is of the utmost importance to us.
In short, any & everything that you share with us remains strictly private – we do not share or sell information to third parties, nor use personal information for any reason other than its intended use.
This privacy statement (this “Statement”) discloses the privacy practices for DHD Surf (the “Website”) – what information we gather, how we use it and how to correct or change it.
This Statement only addresses our activities from our servers.
Other sites (including those to which the Website links and third party sites or services with which www.dhdjapan.com is connected) may have their own privacy policies and practices, which we do not control.
General Privacy Information
DHD Surf contains links to partners, advertisers and third party Internet sites and services that may collect data in connection with sweepstakes, promotions, e-commerce, etc.
They each have separate privacy and data collection practices; independent of DHD JAPAN and DHD JAPAN has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites.
Please keep in mind that whenever you voluntarily and publicly disclose personal information on any online service or website – for example on message boards, through email, or in chat areas – that information can be collected and used by others.
In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Further, while we strive to protect your personal information, DHD JAPAN cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. You are solely responsible for maintaining the secrecy of your passwords and/or any account information.
Please be careful and responsible whenever you are online.
Use of Information
DHD JAPAN will not disclose any information about any individual without the individual’s consent, except to comply with applicable law or valid legal process. There may be cases in which some of your personal information may be used by DHD JAPAN to target e-commerce promotions and activities. In addition, it may be shared with third parties who assist DHD Surf in producing its Web sites or provide a service to DHD JAPAN’s users.
Contacting This Website
Anyone who participates in interactive activities (chat, message boards, contests, store and fantasy product purchase, membership program) on DHD JAPAN ‘ may be asked to register for a free guest ID and password or to complete subscription registration for a member ID and password.
We use customer contact information from this registration form to send the user information about our company and promotional material from some of our partners. Financial information that is collected is used to bill the user for products and services.
The customer’s contact information is also used to contact the visitor when necessary for customer service reasons. Unique identifiers, such as member ID and passwords, are collected to verify the user’s identity and for use as account numbers in our record system.
A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a member ID that the site uses to track the pages you’ve visited. But the only personal information a cookie can contain is information you supply yourself.
We use contact data from our contests to send users information about upcoming contests and promotional offers. On occasion we will email customers promotional material from some of our partners. The customer’s contact information is also used to contact the visitor when necessary for winner notification and prize delivery confirmation.
The majority of the contests that we offer are hosted on the DHD JAPAN server; however, there may be cases in which a third party sponsor will host the contest and collect user information. In those cases, we urge users to review the privacy statement of the third party site. Users may opt out of receiving future mailings.
We offer a free VIP newsletter to share content information about our site with interested users. Users may cancel their free email subscriptions by following the simple instructions at the bottom of each newsletter or email.
DHD Surf utilizes a variety of security measures to maintain the safety of your personal information. All user contact information is contained behind a “firewall” and only accessible by a limited number of employees who have special access rights to production systems.
Credit card numbers are not stored in our systems in accordance with the highest of PCI-DSS standards. When purchasing from DHD Surf your financial details are passed through to a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology.
If you choose to modify your personal information or you have forgotten your password, you may do so by visiting the DHD JAPAN member page. You will be required to submit a valid member ID and password for authentication before you will be able to modify your file. Because password and credit card information has been encrypted, it is completely invisible, including our customer service team. If you desire to change your password, the customer service representative will reset to a new one after you have properly identified yourself.
DHD Surf ‘s technology department conducts frequent site security audits and employs a third party audit company to perform additional site security audits.